Each of our technicians is NATE certified. NATE is North American Technician Excellence, the leading non-profit certification program for technicians in the heating, ventilation, air-conditioning and refrigeration (HVAC/R) industry and the only test supported by the entire industry. NATE aims to help regulate our industry – and make quality the norm, not the exception with their 5-year renewable certification.
Nationwide, there is a shortage of HVAC/R technicians. Worse, there is a more severe shortage of verifiably trained HVAC/R technicians. Having a certified technician is important because:
- A recent American Home Comfort Study reports that 88% of homeowners believe having a certified technician repair or install their home comfort system is important to them.
- Utilities note that poorly installed and badly serviced units waste energy and cause consumer electric bills to soar.
- Half of consumers defer retro-fits or new installations because they don’t know which contractors have competent technicians. In other words, they are living in less than “comfortable” situations because they don’t know which contractors they can trust to do the job properly.
- Manufacturers note that a third of units returned as “defective” are actually “installer error.”